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Windshield Replacement- What's Right, and What's Wrong!


Windshield replacements are typically expensive, but are usually covered by your vehicle insurance- so the cost is not a worry! If your windscreen does need replacing, though, make sure that you have some background knowledge before you get the work done. Make sure you get your facts straight, and never be afraid to ask questions.

First of all, if you feel that your windshield needs to be looked at, never delay. Your windshield is one of the most important safety factors of your vehicle, and a damaged windshield could land you in a serious accident. All the more reason for you to ensure that you get the replacement done at the right place, in the right manner, and by the right people.

Here's what should be on your checklist:

  • Get a technician who is professionally certified and has enough experience on the job.

NGA or AGRSS certification is a gold standard for the Auto glass industry across the world. This certification shows that your technicians are serious about safety standards, and are committed to providing you with safe and excellent auto installations. The NGA lays down the stipulation that technicians certified with them take an exam and are qualified for at least six months to three years. The AGRSS is an institute that provides safety training and resources for consumers,

  • Make sure they use the right glass, and of course the right adhesive..

There are minimal standards that relate not only to the quality of glass and adhesive used, but also the size, shape and thickness of the windscreen itself, and the tools and techniques used for installation. If you have any doubts, do check out the standards that are applicable in your country.

OEM parts (OEM stands for Original Equipment Manufacturer) are manufactured to stringent standards with regard to tolerance, manufacturer’s specifications and performance, and is preferred to aftermarket parts.

  • Check at the very outset to see what sort of a warranty they offer- if they are sure of their work, they should be willing to stand by it!

This is just common sense. Auto glass technicians who are proud of their workmanship and sure of their quality should be willing to offer you a lifetime guarantee on their work! In the Auto Glass industry, where business grows through referral marketing, technicians should be sure that their customers will come back again and recommend others too.

  • This is where experience counts. It's not enough if your technician has the right qualifications- he must be experienced and knowledgeable enough to do the job properly, and have a good track record of successful installations. Is he confident? Is he answering your questions patiently? It takes 8-24 hours for the adhesive to fully dry- so even if you can drive away after an hour, you should know that full strength will be achieved only after this time period.

Make the right decision when it comes to your vehicle. You don't want to regret this later, when it's too late!

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